Our operating hours: 09:00am - 06:00pm Monday - Sunday

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GENERAL T&Cs FOR STUDIO & HOUSE CALL BOOKINGS

- Full payment is required upfront to confirm any booking. No payment, no booking secured, the slot will be given to someone else
- ALL payments are non-refundable, non-transferrable and with no option to reschedule, regardless of cancellations, lateness, or no-shows
- If the client is 30 minutes late, makeup will be done based on the REMAININGIN TIME of the appointment. No additional time will be added.

- If the client is more than 30 minutes late, the booking will automatically be cancelled, without the option to re-schedule and without a refund.
- NoCha beauty is not responsible for delays caused by the client, traffic, load-shedding, or personal disruptions
-Client must communicate event start times clearly when booking, to allow for proper time planning.
- NoCha Beauty is not, under any circumstance responsible for any allergic reactions; The onus is on the client to give advance notification for any skin conditions & bring their own products if necessary.

- All makeup tools and products are sanitized before and after each use to ensure client safety and cleanliness. Brushes, sponges, and applicators are cleaned thoroughly between clients.
- If needed, the client is responsible for the parking fees

-By booking, you grant the makeup artist permission to take photographs of your makeup for marketing purposes, including social media, website portfolios, and promotional materials. If you prefer not to have your photos shared, please inform us prior to your event.

- The artist reserves the right to modify any part of this policy. Any changes will be communicated to clients via email or will be updated on the website.

-By booking the makeup services, the client acknowledges and agrees to NoCha Beauty's terms and conditions and policies.

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SIGNATURE LOOK AT STUDIO POLICY

- The Signature look is available for all occasions ( Birthdays, graduations, baby showers, matric dances, etc..) and is charged at R1000 for 1h30' session at the studio
- Punctuality is essential. if a client arrives late, makeup will be done based on the remaining time of the scheduled 1h30'. For example, if the client arrives 30 minutes late, makeup will be completed within the remaining 1 hour, and the final result will reflect the time available. 

- If the client is more than 30 minutes late, the booking will automatically be cancelled, without the option to re-schedule and without a refund.
- No additional time will be added to compensate for lateness. The artist is not responsible for any delays caused by the client.
- Full payment of R1000 is required upfront to confirm and secure the booking. No payment, no booking secured​

SIGNATURE LOOK - HOUSE CALL POLICY

- This option is for same-day bookings only. The booking prices cover the makeup service and the travel fee(2 hours, which include 30 minutes of setting up the studio) and are based on total return distance from the studio, situated at 32 Mayo road, Blackheath.

- Full payment of service fee is required upfront to confirm and secure the booking. No payment, no booking secured

- Punctuality is essential. if a client arrives late, makeup will be done based on the remaining time of the scheduled 1h30'. For example, if the client arrives 30 minutes late, makeup will be completed within the remaining 1 hour, and the final result will reflect the time available. 

- If the client is more than 30 minutes late, the booking will automatically be cancelled, without the option to re-schedule and without a refund.

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TRANSPORTATION WITHIN JOHANNESBURG CITY- POLICY

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- Applicable distance: between 1km-120km total distance for a return trip

- Service fee - R1500 - R4500

- The service fee includes the travel fee

-For a photoshoot booking, if any stay on is required for touch ups, it will be charged at R500 per hour, payable upon booking.

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TRANSPORTATION - OUTSIDE JOHANNESBURG CITY - WITHIN SOUTH AFRICA - POLICY

- Applicable distance: equal or more than 121km total distance for a return trip

- Service fee is R4000 - Does not include transportation and accommodation

- For a photoshoot booking, if any stay on is required for touch ups, it will be charged at R500 per hour, payable upon booking.
- For bookings requiring overnight stay, the client is fully responsible for arranging and covering the following:
Round-trip flight tickets
Transport ( Uber/Shuttles) not to be shared
Daily meals
Hotel Accommodation at a 5-star hotel only, which must include breakfast.
Return Uber ride to the studio after landing in Gauteng
Accommodation and transportation are not to be shared

- For Multi-day bookings for Signature Glams ONLY, a R1000 extra fee applies per additional day, payable upfront upon booking. In this case, the client is liable for accommodation( 5 start hotel ONLY with breakfast), Meals and transportations. The artist will not share the accommodation and transportation with anybody else.

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HOUSE-CALL TRANSPORTATION - OUTSIDE SOUTH AFRICA - POLICY

- Service fee is 250$
- The client is fully responsible for arranging and covering the following:
Round-trip flight tickets
Transport ( Uber/Shuttles) not to be shared
Daily meals
Hotel Accommodation at a 5-star hotel only, which must include breakfast.
Return Uber ride to the studio after landing in Gauteng
Accommodation and transportation are not to be shared

- For Multi-day bookings for Signature Glams ONLY, a 100$ extra fee applies per additional day, payable upfront upon booking. In this case, the client is liable for accommodation( 5 start hotel ONLY with breakfast), Meals and transportations. The artist will not share the accommodation and transportation with anybody else.

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BRIDAL BOOKING - VIEW THE BRIDAL SERVICE

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