
Terms & Conditions
Our operating hours: 09:00am - 06:00pm Monday - Sunday
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Booking to be made at least 7 days before the event. To secure the booking, non-refundable & non-transferable service fee to be paid in full.
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Cancellation of booking after payment, will result in no refund, no reschedule option to cover the loss of other bookings caused by allocating the client’s appointment. Same day cancellation & no show will forfeit your payment with no refund & reschedule option.
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R100 will be charged if you are 1 to 15 minutes late, payment due before makeup application commences.
Non-refundable & non-transferrable cancellation of booking will be applied should you be more than 15 minutes late.
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The call-out fee, which includes the travel cost(in Johannesburg only) policy is as follow:
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A fixed call-out fee of R300 applies for locations within 15 kilometres(round trip) from our studio.​
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For distances exceeding 15 kilometres(round trip), an additional R10 per kilometre will be charged beyond the initial 15 kilometres.
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All calls-out distances are calculated based on the round trip from our studio.
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For bookings outside of Joburg, within South Africa, the client is responsible for transportation( Flight + 2 check-in luggage allowance) and shuttle services (from studio to departing airport, from destination airport to destination hotel and back to studio), accommodation(5 start Hotel) and food allowance(R250 per day); the call out fee is fixed at R2500(this does not include transportation, shuttle service, accommodation and food allowance)
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For booking outside of South Africa, point 4 of this policy applies, except the call out fee, which will be fixed at 1000$(this does not include transportation, shuttle service, accommodation and food allowance).
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Final call-out fees will be confirmed upon booking.
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The Beauty studio is located at “39 Stanley Avenue, Braamfontein Werf, GP, 2092”; client to calculate the travel cost before booking for
House call.
Last Minute bookings will be charged at an extra 30% of the total service
fee if NoCha Beauty has to squizz the client in a tight schedule. Bookings before or after working hours will incur a R150 extra fee per hour.
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NoCha Beauty is not, under any circumstance responsible for any allergic reactions; The onus is on the client to give advance notification for any skin conditions & bring their own products if necessary.
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If needed, the client is responsible for the parking fees